F.A.Q (Frequently Asked Questions)

Better Balls Revita Cream is like a VIP treatment for your balls. With 11 powerhouse ingredients, it’s designed to keep your skin fresh, smooth, and comfortable. Use it daily, and let your “better half” feel its best.

Make sure the area is clean and dry, then dispense a small amount of Better Balls Revita Cream. Massage it in until it’s fully absorbed. Use it daily to keep things nourished and protected down there.

Yes! It’s crafted to be gentle on sensitive skin. We recommend a quick patch test just to be sure, especially if you have sensitivities. Comfort and safety are our top priorities.

Better Balls Revita Cream is all about keeping things smooth and nourished, but it’s not a cure for jock itch or other fungal infections. If you suspect one of those unwelcome visitors, we suggest checking in with a healthcare pro for the best treatment.

Nope! Better Balls Revita Cream is totally fragrance-free, perfect for those who prefer things simple and sensitive-skin-friendly.

Revita Cream is designed to stay on you, not your clothes! Just let it fully absorb before getting dressed to avoid any surprises.

With regular use, one container typically lasts 1-2 months.

Grab yours at www.betterballs.com and keep your balls in peak condition!

Absolutely! Make Better Balls Revita Cream a part of your daily routine, and let it work its magic alongside your other skincare essentials.

For returns and refunds, check out our policy on the website. We’ve got you covered if something doesn’t feel right.

Currently, we utilize Amazon MCF (Multi-Channel Fulfillment) to ship our orders. This allows us to provide efficient and reliable free shipping services to our customers.

For shipping, we utilize Amazon MCF (Multi-Channel Fulfillment), a service provided by Amazon. Once your order is processed, it will be shipped using Amazon MCF. The time it takes for your order to be processed and shipped remains consistent with our standard processing times, typically within 24-48 hours. After processing, your order will be handed over to Amazon MCF for shipping, and you'll receive tracking information to monitor the delivery status of your package. If you have any further questions or need assistance, feel free to contact us.

At the moment, we offer shipping services to both Canada and the USA. Our shipping is exclusively operated using Amazon MCF, ensuring efficient and reliable delivery within these regions. Unfortunately, we do not provide international shipping services beyond Canada and the USA at this time. We apologize for any inconvenience this may cause.

Since we utilize Amazon MCF for shipping, delivery times typically range from 3 to 5 business days for orders within Canada and the USA. Please note that delivery times may vary based on the destination address and any unforeseen circumstances during transit. Once your order has been processed and shipped, you will receive a tracking number to monitor its progress. If you have any specific inquiries about your order's delivery timeframe, feel free to reach out to our customer service team for assistance Info@betterballs.com.

If your order hasn't arrived within the estimated delivery time, we recommend taking the following steps: 1. Check Tracking Information: Use the tracking number provided to monitor the status of your order. Sometimes delays occur during transit, and tracking information can provide insight into the current location of your package. 2. Contact Customer Support: If the tracking information indicates that your order is delayed or if you have any concerns about its status, please reach out to our customer support team. They will assist you in tracking your order and provide any necessary updates. 3. Investigate Possible Issues: Occasionally, packages may encounter delays due to factors such as weather conditions, carrier issues, or customs clearance for international orders. Our customer support team can help investigate any potential issues affecting the delivery of your order. 4. Initiate a Resolution: If your order is significantly delayed or if there are any issues with delivery, our customer support team will work with you to find a suitable resolution, which may include reshipping the order or providing a refund if necessary. Please don't hesitate to contact us if you have any concerns about the delivery of your order. We're here to assist you every step of the way Info@betterballs.com.

Unfortunately, once an order is placed, we cannot guarantee the ability to change the shipping address. However, if you need to make a change, please contact our customer support team as soon as possible. While we cannot guarantee that we'll be able to update the shipping address, we will do our best to accommodate your request if the order has not yet been processed for shipment.

If your order arrives damaged or incomplete, please contact our customer support team immediately. We apologize for any inconvenience this may have caused. Our team will work swiftly to resolve the issue and ensure that you receive the correct items in good condition as soon as possible. E-mail us at info@betterballs.com

We offer free shipping on all our orders! Orders usually arrive within 5 business days.

Yes, we provide shipping updates and notifications for orders shipped using Amazon MCF. Once your order is processed and shipped, you will receive notifications with tracking information to keep you updated on the status of your delivery.

To track your order's shipment, you can use the tracking information provided in the shipping notification email. Alternatively, you can log in to your account on our website and navigate to the order history section, where you'll find the tracking details for your order. If you encounter any issues or need assistance with tracking your order, feel free to contact our customer support team for further assistance.